Fraud Detection in Insurance: A Data-Driven Approach Using Machine Learning Techniques

Authors

  • Dipti Sontakke Consultant, Capgemini Inc, Atlanta, GA, USA Author

Keywords:

Fraud Detection, Insurance, Machine Learning, Anomaly Detection, Predictive Modeling, Network Analysis, Data-driven Approach, Financial Losses, Ethical Considerations, Claim Records

Abstract

Fraudulent activities within the insurance sector pose significant challenges, impacting both insurers and policyholders. To combat this issue effectively, this paper proposes a data-driven approach utilizing machine learning techniques for fraud detection in insurance. By leveraging anomaly detection, predictive modeling, and network analysis, this research aims to enhance fraud detection accuracy while minimizing false positives. The study explores various datasets, including claim records, customer profiles, and historical fraud instances, to train and validate machine learning models. Through comprehensive experimentation and analysis, this paper demonstrates the efficacy of the proposed approach in identifying fraudulent behavior patterns and mitigating financial losses. Furthermore, the research discusses the implementation challenges and ethical considerations associated with deploying machine learning-based fraud detection systems in the insurance industry. Overall, this paper contributes to the advancement of fraud detection methodologies in insurance through the integration of innovative data-driven techniques.

Readership Data

โˆ’
๐ŸŒ

Refreshing Cached Analytics Data

The cached analytics data has become stale and www.thesciencebrigade.com is making a fresh request to fetch the latest data from Google Analytics. This may take 20-30 seconds depending on the server response time from Google Analytics. Please do not close the browser during this time. We appreciate your patience.

Downloads

Download data is not yet available.

References

Baeza-Yates, Ricardo, and Berthier Ribeiro-Neto. Modern Information Retrieval. ACM Press, 1999.

Breiman, Leo. "Random forests." Machine learning 45.1 (2001): 5-32.

Friedman, Jerome H. "Stochastic gradient boosting." Computational Statistics & Data Analysis 38.4 (2002): 367-378.

Hand, David J., et al. "A statistical approach to credit scoring." Journal of the Royal Statistical Society: Series A (Statistics in Society) 160.3 (1997): 523-541.

Hastie, Trevor, et al. The Elements of Statistical Learning: Data Mining, Inference, and Prediction. Springer, 2009.

Hawkins, Douglas M., et al. "Identification of fraud from unsolicited E-mail communications using self-organizing maps." Proceedings of the Fifth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining. 1999.

Japkowicz, Nathalie. "The class imbalance problem: Significance and strategies." Proceedings of the 2000 International Conference on Artificial Intelligence (ICAI). 2000.

Li, Kai Ming, and Paul M. Azzi. "Data mining techniques." Data Mining and Knowledge Discovery in Databases. Springer, 2005.

Liu, Bing. "Web data mining: Exploring hyperlinks, contents, and usage data." Data Mining and Knowledge Discovery 7.1 (2003): 5-22.

Michie, Donald, et al. Machine Learning, Neural and Statistical Classification. Ellis Horwood, 1994.

Mitchell, Tom M. Machine Learning. McGraw Hill, 1997.

Rish, Irina. "An empirical study of the naive Bayes classifier." IJCAI 2001 Workshop on Empirical Methods in Artificial Intelligence. 2001.

Shafer, John, et al. "Tutorial on detection of fraudulent telephone calls." Computing Science and Statistics 29 (1997): 397-405.

Smyth, Padhraic. "Modeling the distribution of normal data in preprocessed financial data streams." Proceedings of the Third IEEE International Conference on Data Mining. 2003.

Srivastava, Nitin, et al. "Web usage mining: Discovery and applications of usage patterns from web data." SIGKDD Explorations 1.2 (2000): 12-23.

Tan, Pang-Ning, et al. Introduction to Data Mining. Pearson, 2006.

Wang, Hongwei, et al. "A survey of data mining and knowledge discovery process models and methodologies." Knowledge and Information Systems 18.2 (2009): 181-211.

Witten, Ian H., and Eibe Frank. Data Mining: Practical Machine Learning Tools and Techniques. Morgan Kaufmann, 2005.

Wu, Xindong, et al. "Data mining with big data." IEEE Transactions on Knowledge and Data Engineering 26.1 (2014): 97-107.

Zhang, Zhongfei, and Jelena Tesic. "Analysis of credit card fraud detection techniques: A survey." Proceedings of the 2009 IEEE Symposium on Computational Intelligence for Security and Defense Applications. 2009.

Downloads

Published

14-01-2023

How to Cite

โ€œFraud Detection in Insurance: A Data-Driven Approach Using Machine Learning Techniquesโ€. Journal of Science & Technology, vol. 4, no. 1, Jan. 2023, pp. 66-88, https://www.thesciencebrigade.com/jst/article/view/184.

Plaudit