“Policyholder Interaction Mining and Churn Propensity Modelling: AI-Enhanced Analytical Frameworks for Insurance Customer Insight Generation”, IoT and Edge Comp. J, vol. 6, no. 1, pp. 1–13, Jun. 2026, Accessed: Jun. 05, 2026. [Online]. Available: https://www.thesciencebrigade.com/iotecj/article/view/751